Feedback

13 Nov 2017

Great service
Car was modern and clean and dropped off on time
Would use them again

12 Nov 2017

This is the second year in a row that we use this company.
Very happy with the service.

12 Nov 2017

Excellent service. Prompt delivery. Clean car. No hassle.

11 Nov 2017

I've been renting from Pacific for 13 years, and am a very satisfied customer.

1. Well maintained and reliably safe cars - not something you can always rely on in Northern Cyprus.

2. A "No Excess" ("No deductable" in American English) means you don't have to worry about vehicle damage. There are exceptions, but no one offers to include such exceptions: tyre damage, under body damage from driving off road, and some other areas.

3. They arrive when they say they will. The process of providing your details and signing the form takes 5 minutes, and leaving the car at the end of one's stay is very easy.

4. If you pay in a currency other than the one you were quoted in, they are meticulous is giving you a current conversion rate.

11 Nov 2017

Always brilliant.

10 Nov 2017

Der Service ist sehr gut. Rosemarie macht einen sehr guten Job, sehr kompetent, schnell und freundlich.
Danke.

07 Nov 2017

Abholung am airport klappt immer sehr gut, trotz Flugverspätungen.
Abgabe sehr unbürokratisch.

07 Nov 2017

Prompt delivery to our door. Quick efficient hand over.
Car clean and ready to go.

07 Nov 2017

I have used Pacific now for 12 years and they have been perfect all that time.
Their staff are very friendly and are very professional in all that they do.

06 Nov 2017

Fantastic really good I couldn’t fault thank you for your service

06 Nov 2017

E verything was good from pickup, to the car itself, to drop-off

06 Nov 2017

Excellent as usual

06 Nov 2017

Plane came in late they changed pick up to the later time , perfect nothing was any trouble , car is brand new .will use all the time from now .

06 Nov 2017

Have used Pacific Cars 3 times so far, and even arranging a hire car and transfer from the airport on the same day. Efficient and very helpful

04 Nov 2017

They were easy to book with and gave us everything that was promised .
Free delivery and on time.
Costs exactly as quoted with no hidden extras.
Clean car with no problems.
Courteous service from the delivery driver.
Many Thanks.
Would book again without hesitation.

03 Nov 2017

Everything went very smoothly. No issues.

03 Nov 2017

I have used Pacific for many years and have found their service to be excellent each time I book. The cars are well looked after, clean and perform well.

03 Nov 2017

The car was spotless ,delivered on time. The car was what we asked for the delivery driver explained the workings of the car as this was different from my car at home. He was very polite and spoke good English.

03 Nov 2017

Reliable & first class service as always

03 Nov 2017

Car was good; Delivery was timely; cost with zero excess package was good

02 Nov 2017

We always rent from Pacific and have always had good car, whatever time we arrive they are always there to meet us.

02 Nov 2017

We always use Pacific because they offer good value, great service and we’ve never had a problem with the cars

02 Nov 2017

Have used this company for many years now and never had a problem. Car and a warm welcome always awaits us as we exit the Ercan Airport.

02 Nov 2017

Excellent service, arrived on time, collected on time.

02 Nov 2017

Definitely recommend. Very reliable and easy to contact. Exceptional value too

02 Nov 2017

Wir habe den Wagen direkt bei Pacific gebucht. Dies ist günstiger als über einen Drittanbieter. Es hat alles wunderbar funktioniert. Zwei E-Mails haben genügt. Bezahlung erst bei Wagenübernahme. Wie abgemacht hat uns jemand am Flughafen empfangen und zum Auto gebracht. Der Wagen war sauber und in einem gutem Zustand. Die Übergabe und die Rückgabe gingen einfach und unkompliziert von statten (man stellt den Wagen am Flughafen ab und wirft den Schlüssel in einen Briefkasten).
Wir hatten letztes Jahr in Nordzypern einen Wagen über einen Drittanbieter bei einer anderen grossen Mietwagenfirma gemietet und ein altes, kaputtes und verdrecktes Auto bekommen.

02 Nov 2017

I have used Pacific for several years now (sometimes twice a year) and have always been extremely pleased with their punctuality, courtesy and service. Their cars have always been very reliable and in very good condition.

02 Nov 2017

Use them every year and will continue to do so.

02 Nov 2017

Hatte meinen Flug verpasst und kam erst nach Mitternacht an.
EIn Anruf genügte und der freundliche Mitarbeiter übergab mir das Fahrzeug am Flughafen gegen 02:00h nachts.
Beim nächsten Mal bestimmt wieder mit Pacific

02 Nov 2017

Have been a customer for over 8 years, never had a need to complain, fair price and reliable

02 Nov 2017

The services provided by Pacific was excellent. They were very welcoming and understanding. We were late picking up the car but that was fine. I've also dropped the car off at Ercan airport at the end of my trip and that was no trouble. What I like most is that the car is fully insured and there's no excess or any other jargon. What you see is what you get. Will definitely be using them again!

02 Nov 2017

Car ready and safe to drive. Had a minor hiccup but the sevices engineer made a rapid response.
Professional and helpful staff.

02 Nov 2017

Very good service and nice cars.

02 Nov 2017

They did everything well - they always do!

02 Nov 2017

Car delivered on time, and easy return leaving keys at hotel reception.

02 Nov 2017

Brilliant service. From being picked up by taxi in Larnaca to hiring of car and then return to Larnaca at the end of our holiday everything went very well.

02 Nov 2017

Great company, nice and easy from start to finish.

02 Nov 2017

We’ve used Pacific on numerous occasions for car rental and taxi pickup from Larnaca.They’ve never let us down at the airport,the driver waiting with your name displayed,always early picking us up,even in the middle of the night.
The rental vehicles are delivered to our address on time and when leaving,you leave the car open and the keys under the mat.
Everyone speaks English and they are the cheapest I’ve found.

02 Nov 2017

First class the car was delivered to the hotel as arranged and was in great condition almost new. Pacific also arranged the Transfer from Larnaca airport which was also perfect.

02 Nov 2017

Service was very good as usual, the car was available on time and clean!

02 Nov 2017

I have used Pacific for many years and found them to be extremely reliable with excellent service. Nothing is too much trouble for them. All staff are very friendly. I wouldn’t use any other car hire Company.

02 Nov 2017

Very good. Met at the airport terminal and walked to the car which was parked nearby. All very quick and efficient

02 Nov 2017

There on arrival no probs good clean car,fuel in as ordered.all good
Very pleased will definitely use again

02 Nov 2017

Reservation can never be easier, they greeted me at the airport on time , car was clean and ready, I asked for manual transmission, how ever they were nice enough to upgrade it to automatic one, in addition , they accepted my late payment as well .
I can not be greatful any more , staff are professional, nice and polite
Thanks pacific

02 Nov 2017

THEY WERE VERY HELPFUL, THEY ALSO ARRANGED OUR RETURN TAXI TO LARNACA WHICH WAS VERY PROMPT. I WOULD DEFINITELY RECOMMEND THEM AND WOULD USE THEM AGAIN.

02 Nov 2017

Always very friendly and obliging, great service and high standard of customer service

02 Nov 2017

curtious and helpfull in every way

02 Nov 2017

They are always on time and the cars are always clean

02 Nov 2017

First class service and good communication, car was in immaculate condition at pick up and very pleased with the fair and honest fuel policy offered. Would highly recommend and would certainly use Pacific again.

02 Nov 2017

Excellent as always. Friendly, helpful people. Will always use Pacific.

02 Nov 2017

Picked up at Larnaca Airport Smooth transfer to Pacific Office. sorted out paperwork and picked up hire car. Car was reliable and comfortable ideal for touring around North Cyprus. Dropped car of at Pacific office and a smooth transfer back to Larnaca. Overall an excellent experience. Have booked with Pacific again for new year visit to North Cyprus.

02 Nov 2017

Excellent quaulity cars.
Clean.
Well looked after.
Top class.