Customer Favourite Award North Cyprus

We pride ourselves on providing the best service possible here at Pacific Rent-a-Car. Giving customers the best cars and the best service with an affordable price tag is a mission statement that we have lived by for more than three decades. In that time we’ve received a lot of praise from customers near and far and as a result of all that hard work we’ve now been awarded the Rentalcars.com Customer Favourite Award for our services to Ercan Airport.

This is a great honour for all of the team here at Pacific Rent-a-Car and we owe a debt of gratitude to all of the customers who have booked with us over the years and have helped us to grow into the best car hire service in all of Northern Cyprus.



Customer Favourite Award 2017

So what does this mean? Well, for one thing it means that Pacific Rent-a-Car are officially (at least according to RentalCars.com) the best Ercan airport car hire service. This is a big deal for us and it’s a big deal for all car rental services, because not everyone in this industry is as dedicated to customer satisfaction as we are.

We’ve always focused on customer service above all else, but as anyone who has rented a car with one of the big franchise brands will tell you, that isn’t the case industry-wide. The big names tend to lose touch with their customers as they grow. They focus more on profit and expansion and with each digit they add to their revenue they lose another portion of their customer base. You only need to take a look at review sites like Feefo to see this for yourself.

We’re not in the business of pointing fingers, but many major brands have been bombarded with bad reviews on this site. The majority of them have an average of 2 stars out of 5, and several have 1 out of 5. At Pacific Rent-a-Car we know that it’s not possible to please all of the people all of the time, but by working hard on our efficiency, our affordability and our service we have been able to keep customer complaints to an absolute minimum and ensure that most of the people who place an order with us are as happy and as friendly when they depart as they were when they first entered our offices.

RentalCars.com

As of March this year Pacific Rent-a-Car will be listed on the Rentalcars.com as the best car hire service at Ercan Airport. It’s a proud moment for us. It means that our customers are delighted with the service we provide and the work that we do, and at the end of the day, that’s why we’re in this business.

RentalCars.com is the premier car rental search engine online. They help customers to instantly compare prices from over 900 companies across more than 53,000 locations. They work with the biggest names in the industry and can be found at the biggest airports worldwide, from New York to Sydney and everywhere in between.

They have a tight grip on the car rental industry and are used by thousands of customers every single day. As part of the Priceline Group, which includes Booking.com and many other big names, they are an integral cog in a travel machine, one that helps millions of families, individuals and professionals to book their perfect holiday every single day. They were recently given the Glassdoor Employee’s Choice Award and voted as one of the best places to work in 2018, which means they know a thing or two about awards and customer satisfaction.

Being connected with RentalCars.com is a big honour in itself, but being given their customer favourite award for Ercan Airport is something else entirely. This is a big deal for everyone here at Pacific Rent-a-Car, but it’s not just about us, it’s about you. This wouldn’t have been possible without the customers we work with on a daily basis, so this award is as much theirs as it is ours.